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Interest accrues daily and is compounded and credited to your account monthly.

To access the CB|digital direct deposit account agreement and other disclosures, click here.

The routing number for CB|digital direct is 031302971.

Let us help. Call us at 855-398-8159. We're available 8:00 am to 11:00 pm ET, 7 days a week.

The FDIC number for CB|digital direct is 34444.

To access the CB|digital direct fee schedule, click here.

A statement cycle is the calendar period during which one's banking statement is generated. All statement cycles begin on or around the 15th of each month and end on or around the 15th of the following month and will be reflected on your statement as such regardless if the cycle beginning or end date falls on a weekend or holiday.

The Annual Percentage Yield (APY) reflects the interest rate and the effect of the frequency of interest compounding (for example, daily) during a 365-day period.

The Interest Rate is the annualized rate applied to the principal balance of the account each day in order to determine the amount of interest that has accrued on that day's principal balance.

To open an account with CB|digital direct, you must be a US citizen.

Ownership cannot be changed to a trust, however, the trust can be added as a beneficiary to any account. Please call our customer service team at 833-534-1028 for further assistance.

There are several ways to fund your account. You may:

  • 1. Transfer money from your account at another bank.
  • 2. Choose a transfer of up to $50,000 for a one-time initial funding transfer during the account opening process. Keep in mind that this type transfer will not be available for withdrawal for 10 business days from the transfer receipt date.
  • 3. If you have an existing account with Customers Bank you may transfer funds from that account to your new Customers Bank account.
  • 4. Wire funds from your account at another bank.
  • 5. Mail a check. Checks should be made payable to and mailed to: Customers Bank, Attn: Deposit Operations, 99 Bridge Street, Phoenixville, PA 19460. Refer to your funds availability disclosure for check deposits.

Customers Bank routing number is 031302971. Refer to your account disclosures for complete terms and conditions.

Please see account disclosures here to review withdrawal schedule.

The dollar amount of external transfers is limited to $25,000 per day and$150,000 per calendar month.

Per Regulation D, a savings account may only have 6 preauthorized transfers per month. If you anticipate more transfers than that per month, you may want to consider a checking account product.

To access your funds, visit www.cbdigitaldirect.com, click on login and login using the username and password you created.

For any money market, passbook or other savings accounts, you may make no more than six “Convenient” transfers or withdrawals during the account monthly statement cycle period.

“Convenient” transfers and withdrawals, for purposes of this limit, include preauthorized, automatic transfers (including but not limited to transfers from the savings deposit for overdraft protection or for direct bill payments) and transfers and withdrawals initiated by telephone, facsimile, or computer, and transfers made by check, debit card, or other similar order made by the depositor and payable to third parties.

Other, less-convenient types of transfers, such as withdrawals or transfers made in person at the bank, by mail, or by using an ATM, do not count toward the six-per-statement cycle limit.

Continually exceeding these limits may result in your account being converted to another account type that permits unlimited check writing privileges.

Customers Bank is a super-community bank with over $11 billion in assets, offering commercial and consumer banking services along the I-95 corridor from Washington, DC to Boston; and in Chicago.

Commercial products include cash management; commercial and industrial loans; small business loans; SBA government-guaranteed loans; commercial and multi-family real estate loans; and financing for leasing businesses and residential developers.

Customers Bank provides consumer banking services including savings, checking, and money market accounts; certificates of deposit; residential mortgages; and consumer loans. Additional consumer products are marketed as BankMobile, BankMobile Vibe, and Ascent.

Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, ''Wow.''

Commercial clients enjoy Single Point of Contact service with one team to handle all banking needs. Some retail bank clients are afforded Concierge Banking® Services that brings banking to them, when and where they need it.

Customers Bank is a subsidiary of Customers Bancorp, Inc., a bank holding company with its headquarters located in Phoenixville, Pennsylvania. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.

For more information about Customers Bank, visit www.customersbank.com.

Yes, the minimum deposit amount to open the account is $25,000 and the minimum to earn the stated APY is $25,000.

Yes, your Ascent Money Market Savings Account is FDIC insured up to the maximum allowed by law.

Reserve Requirements for Depository Institutions (12 C.F.R. 204, Regulation D) is a Federal Reserve Board regulation. It limits the number of withdrawals and transfers from a savings or money market account. Regulation D (Reg. D) applies to all U.S. banking institutions offering such accounts. Personal Savings customers may make a maximum of six (6) Reg. D-covered transfers or withdrawals per statement cycle. There is no limit on the number of deposits that can be made.

The Ascent Money Market Savings Account is not meant for everyday spending. Therefore, ATM cards, debit cards or checks are not issued for this type of account. However, Federal Reserve Regulation D (Reg. D) does allow a maximum of six (6) withdrawals/debits per statement cycle.

The Ascent Money Market Savings Account is a variable rate account. After 6/30/2020, the rate will be adjusted to the current rate that CB|digital direct is offering.

There is no minimum to open the account, but the minimum to earn the stated APY is $25,000.

Yes, your Ascent CD Account is FDIC insured up to the maximum allowed by law.

We offer two options for crediting interest payments - credit to CD principal or transfer to another account.

This Ascent CD account will automatically renew at maturity. You will have ten calendar days after the maturity date to withdraw funds without penalty.

If we consent to a request for a withdrawal of principal during the term, a penalty equal to 365 days of interest based on the principal at the beginning of the CD term may be imposed.

Yes, the minimum deposit amount to open the account is $25,000 and the minimum to earn the stated APY is $25,000.

Yes, the High-Yield Savings Account is FDIC insured up to the maximum allowed by law.

Reserve Requirements for Depository Institutions (12 C.F.R. 204, Regulation D) is a Federal Reserve Board regulation. It limits the number of withdrawals and transfers from a savings or money market account. Regulation D (Reg. D) applies to all U.S. banking institutions offering such accounts. Personal Savings customers may make a maximum of six (6) Reg. D-covered transfers or withdrawals per statement cycle. There is no limit on the number of deposits that can be made.

The High-Yield Savings Account from CB|digital direct is not meant for everyday spending. Therefore, ATM cards, debit cards or checks are not issued for this type of account. However, Federal Reserve Regulation D (Reg. D) does allow a maximum of six (6) withdrawals/debits per statement cycle.

Yes, the minimum deposit amount to open the account is $5,000 and the minimum to earn the stated APY is $5,000.

Yes, the Digital Savings account is FDIC insured up to the maximum allowed by law.

Reserve Requirements for Depository Institutions (12 C.F.R. 204, Regulation D) is a Federal Reserve Board regulation. It limits the number of withdrawals and transfers from a savings or money market account. Regulation D (Reg. D) applies to all U.S. banking institutions offering such accounts. Personal Savings customers may make a maximum of six (6) Reg. D-covered transfers or withdrawals per statement cycle. There is no limit on the number of deposits that can be made.

The Digital Savings account from CB|digital direct is not meant for everyday spending. Therefore, ATM cards, debit cards or checks are not issued for this type of account. However, Federal Reserve Regulation D (Reg. D) does allow a maximum of six (6) withdrawals/debits per statement cycle.